Work with us

Refund and Cancellation Policy

At BAGD LTD, we are committed to providing high-quality digital marketing services. We understand that there may be occasions when you need to cancel a service or request a refund. This Refund and Cancellation Policy outlines the conditions under which refunds and cancellations are granted.

1. Cancellation Policy

1.1 Service Cancellation:

  • You may cancel your service at any time by contacting us at contact@fibesub.com. Please include your service details and reason for cancellation in your request.
  • Cancellations made within 3 days of service commencement are eligible for a full refund, provided no significant work has been completed.
  • Cancellations made after 3 days will be reviewed on a case-by-case basis, and refunds will be prorated based on the amount of work completed up to the cancellation date.

2. Refund Policy

2.1 Eligibility for Refunds:

  • Refunds are only available for services that have not been completed or delivered. If significant progress has been made on a project, a partial refund may be issued at our discretion.
  • Refunds are not available for completed projects or services that have been fully delivered and accepted by the client.

2.2 Requesting a Refund:

  • To request a refund, please contact us at contact@fibesub.com with your service details and reason for the refund request.
  • Refund requests must be made within 3 days of the service commencement date.

2.3 Processing Refunds:

  • Approved refunds will be processed within 14 business days of the approval date.
  • Refunds will be issued to the original payment method used during the purchase.

3. Non-Refundable Services

3.1 Consultation Fees:

  • Fees for initial consultations and strategy sessions are non-refundable.

3.2 Third-Party Services:

  • Any third-party services or products purchased on your behalf are non-refundable.

4. Changes to Services

4.1 Service Modifications:

  • If you need to make changes to the scope of services after the project has commenced, please contact us at contact@fibesub.com.
  • Additional fees may apply for changes or additions to the originally agreed-upon services.

5. Disputes

5.1 Resolving Disputes:

  • If you are not satisfied with our services, please contact us at contact@fibesub.com so we can address your concerns and work towards a resolution.
  • We strive to resolve disputes amicably and fairly.